Ask the right questions, get the right answers
In the world of accreditation and venue security, you often have to ask intrusive questions and gather
sensitive documents. Contractor licenses, insurance documents, worker IDs, photos, permits to work,
qualification certificates…there is a lot of information to collect efficiently, and store securely if you are going to know exactly who is in your venue, and be sure that they are safe and legal to be there. What is the best way to set up an accreditation form?
Make it simple
It’s all about the user. A simple-to-use front end user interface is paramount. You’re potentially asking them a lot of questions and asking them to upload documentation, so the entire application process needs to be easy for the user to access and get back into – a password protected login portal should allow users to update details and add documents when needed. And let’s not forget photos. If you want photos on badges, then they have to be a certain size, and must follow certain criteria. If your system has the ability to re-size and crop photos once uploaded, and give you the opportunity to accept or reject them you’ll be saving a lot of time.
Ask the right questions
The actual questions to be asked and the documents to collect via an accreditation form will be driven by operational and security requirements, and will need to be GDPR compliant. But contractors, workers, security personnel, sporting teams, broadcasters, journalists, volunteers…they all need a slightly different vetting process. So your accreditation system needs to be able to accommodate different categories of personnel with unique applications forms. Only ask what you need to know, and always explain why you need it.
Keep information secure
Gathering sensitive information isn’t something you can take lightly, users trust that you won’t lose it or